Privacy Policy

Effective Date: 01/01/2025
Last Updated: 03/01/2026

At Closed By Ailene, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, submit forms, request property information, or communicate with us through phone, email, or SMS text messaging.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form

• Request property listings

• Schedule a consultation

• Register for home alerts

• Subscribe to newsletters or updates

• Communicate with us via phone, email, or text message

The information we may collect includes:

• Full name

• Email address

• Phone number

• Property preferences

• Buying or selling interests

• Any additional information you choose to provide

We may also collect certain technical information automatically when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of website access

This information helps us improve our services and website functionality.

How We Use Your Information

We use the information collected to:

• Respond to inquiries about buying or selling property

• Provide property listings and real estate updates

• Schedule showings or consultations

• Send appointment confirmations and reminders

• Provide real estate market updates

• Send newsletters or promotional communications

• Improve our website and services

• Communicate with you regarding services you request

We only use personal information necessary to deliver real estate services and improve customer experience.

SMS Text Messaging & A2P Compliance

By providing your phone number and submitting a form on this website, you consent to receive SMS text messages from Closed By Ailene related to:

• Appointment confirmations

• Appointment reminders

• Property updates

• Real estate market updates

• Customer service responses

• Marketing or promotional offers (if applicable)

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message received.

For assistance, reply HELP or contact us directly.

We do not share, sell, or distribute SMS consent information to third parties for marketing purposes.

How We Share Your Information

We respect your privacy and do not sell or rent your personal information.

Your information may be shared with trusted service providers only when necessary to operate our business, including:

• CRM and marketing automation platforms

• Email service providers

• Website hosting services

• Transaction coordination systems

• Real estate transaction partners when required

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic and visitor behavior

• Personalize user experience

• Track marketing campaign effectiveness

You can choose to disable cookies through your browser settings if you prefer.

Data Security

We implement reasonable security measures designed to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites such as:

• Mortgage lenders

• Property listing platforms

• Real estate partners

We are not responsible for the privacy practices or policies of those external websites.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Requesting access to your personal data

• Requesting corrections to inaccurate information

• Requesting deletion of your personal information when applicable

To make a privacy request, please contact us using the contact information below.

Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

All updates will be posted on this page with a revised Last Updated date.

Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

ICON REALTY ADVISORS
AILENE MCLEOD
Phone: +1 954-466-1797
Email: [email protected]
Office Address: 2808 N University Dr. Coral Springs FL 33065